How to prepare your originals for posting

Before handing your memories to a carrier, a few simple steps help you prepare the parcel and keep a record of its contents.

No payment when you enquire. Wait for our confirmation before posting your originals.

1. Wait for confirmation

Send your request first and wait for confirmation of the service, price, timing and receiving address. Do not post originals to an address found in a directory or legal notice.

An enquiry on the website does not take payment. If you change the planned contents of the parcel, have the updated calculation confirmed before posting.

2. Make an inventory

List the types and quantities of discs, tapes or photographs and keep a copy. You can number the cases to match your inventory. Do not stick labels directly onto photographs or tape.

3. Protect the originals

Keep discs and tapes in their cases where available. Use a rigid box with padding that prevents movement and protection against moisture.

Keep photographs flat and away from objects that could scratch or bend them. Do not dismantle a cassette or peel fragile photos from an album: describe the situation in your request.

4. Keep proof of tracking

Choose tracked postage and keep the receipt and tracking number. Careful packaging and tracking are not a guarantee against every transport risk.

You pay for the initial shipment to France. The calculator shows the service and return postage to your country separately, followed by their total when all amounts are known. Check the destination and confirmed conditions before posting.

La Poste packaging guidance (in French)

Not sure which format you have?

Describe the label in your request. You do not need parcel weight or file size in gigabytes.